Program Booking, Payment & Participation Policies
Program Booking and Payment
Program booking, payment and participation policies with Sailing Strong are easy! Simply reach out to us via our Let’s Talk Sailing form and let us know what interests you. We’ll quickly respond and work with you to select the best program for you.
Once you have selected your program and dates you will receive an email requesting a 50% deposit to confirm your booking, and method of payment options.
Program payment in full, along with your signed participation documents, must be received by Sailing Strong no later than 48 hours prior to the start of your scheduled program.
Participation Requirements
EQUIPMENT AND GEAR
Participation in this sport occurs outside and on the water and is subject to variable weather conditions. It is your responsibility to bring and wear the appropriate clothing and sun protection. Also required are shoes with non-marking soles for any time spent on a sailboat and your own Transport Canada approved Personal Flotation Device.
CONCUSSION POLICY
I understand that Sailing Strong follows all protocols with regards to concussion as defined by Sail Canada protocols. I also understand that if I am under the age of 26, I am subject to the provisions of Rowan’s Law in Ontario.
CODE OF CONDUCT
I agree to abide by the code of conduct, anti-harrassment and Safe Sport policies as set by by Sail Canada and Ontario Sailing.
Physical Requirements
INTRODUCTION TO SAILING
Participants will have the opportunity to experience sun, wind, spray, rain, and temperatures consistent with the time of year they take part in this activity. When underway the vessel may exhibit irregular motion due to wind and waves. Participants may be asked perform simple tasks at the dock and to move around the vessel when underway. If you walk down the dock with a smile, this session is for you!
START KEELBOAT SAILING and BASIC CRUISING STANDARD
These training sessions will require short periods of moderate upper body exertion, and a moderate level of arm strength. Participants will have the opportunity to experience sun, wind, spray, rain, and temperatures consistent with the time of year they take part in this activity. When underway the vessel may exhibit irregular motion due to wind and waves and temperatures may be cooler than on land. Participants will be expected to learn and demonstrate skills and perform tasks while the vessel is at the dock, at anchor, and when the vessel is underway. In a day sailing format, vessels will be underway for varying periods of time (up to 8 hours), during daylight, in light to moderate wind and sea conditions. These sessions are suitable for most fitness levels and will provide a good body core workout.
Participants taking courses in “live aboard cruise and learn” formats may also be subject to conditions normally associated with the Intermediate Cruising standard.
INTERMEDIATE CRUISING SKIPPER
These are offered as live aboard training courses. Participants will have the opportunity to experience sun, wind, spray, rain, and temperatures consistent with the time of year they take part in this activity. When underway the vessel may exhibit irregular motion due to wind and waves and temperatures may be cooler than on land. Participants will be expected to learn and demonstrate skills and to perform tasks while the vessel is at the dock, at anchor, and when the vessel is underway. Vessels will be underway for varying periods of time, primarily during daylight hours in light to strong wind and sea conditions. These training sessions will require short periods of moderate upper body exertion, as well as a moderate level of arm strength and core body fitness for handling lines and operating equipment. You will need to and focus for longer periods like when driving a car. No sweat, right?
ADVANCED CRUISING SKIPPER
These are offered as live aboard courses and include periods (48 hours or more) of continuous passage making. Participants will have the opportunity to experience sun, wind, spray, rain, and temperatures consistent with the time of year they take part in this activity. When underway the vessel may exhibit irregular motion due to wind and waves and temperatures may be cooler than on land. Participants will be expected to move around the vessel day and night, to learn and demonstrate skills and to perform tasks while the vessel is at the dock, at anchor, and when the vessel is underway. Vessels will be underway both day and night in a wide range of conditions which may include large seas and strong winds. Participants will be challenged to work as a part of a team and operate the vessel for two or more days with limited or irregular periods of rest. These training sessions will require short periods of moderate upper body exertion, a moderate level of arm strength and some core body fitness and stamina.
Cancellation Policies
We appreciate your business and it’s an honor to help you get from where you are to where you want to be in the world of sailing. When you submit payment for a sailing course, clinic, we mobilize the boats, instructors, and secure the dates on the calendar. We often sell out.
Please review the Cancellation-Rescheduling Policy prior to submitting payment for a sailing course or clinic. By submitting payment, you are agreeing to this policy. If you do not agree, please do not pay.
Weather
Sailing courses and clinics meet regardless of the weather. If rain is in the forecast, you will want to bring appropriate foul weather gear. We may choose to cancel or reschedule a class or clinic in the event of a gale warning, or if we have concerns about the safety of students and the vessel.
If You Have to Cancel or Do Not Attend
If you have paid for all or a portion of your course or clinic and you cancel for any reason or simply do not attend, there is no refund. We will hold 50% of your payment as a credit for use on a future course or clinic within 12 months of the one you paid for. No refunds for NauticEd course materials. This is the policy we adhere to. If you do not agree, please do not pay.
If We Have to Cancel
If we cancel the course or clinic for any reason, we will offer a refund of the amount you paid us. There is no allowance for any other expenses you may have incurred.
Rescheduling
We really don’t want you to reschedule once you have paid for a class or clinic, because we’ve mobilized assets and instructors for the course.
- If you decide you must reschedule a course, we can do so for a $300.00 fee.
- If you decide you must reschedule a clinic, we can do so for 50% of the clinic fee.
- By submitting payment, you are agreeing to this policy. If you do not agree, please do not pay.
